Last Updated: October 24, 2023 | Applicable Region: United Kingdom
Daxveliro ("we", "us", or "our") operates as an independent provider of professional fence cleaning and timber restoration services across the United Kingdom. We act as the Data Controller responsible for the processing of your personal information collected via our website or direct service inquiries.
Contact Email: [email protected]
This policy outlines how we handle personal information in strict compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018).
We collect information through direct communication and automated technical signals:
| Processing Purpose | Data Types Involved | Legal Basis (UK GDPR) |
|---|---|---|
| Responding to quote requests | Name, Email, Phone, Project Details | Art. 6(1)(b) - Pre-contractual steps |
| Website security & performance | IP, User Agent, Essential Cookies | Art. 6(1)(f) - Legitimate Interests |
| Analytics and user improvement | Interaction statistics, non-essential cookies | Art. 6(1)(a) - Explicit Consent |
We deploy Google Consent Mode v2 to respect user preference choices regarding privacy storage flags. By default, all non-essential analytics and advertising cookies are set to 'denied' until explicitly granted by the user via our cookie banner. Users may update or revoke their preferences at any time using the Cookie Settings link in the page footer.
We do not sell, rent, or trade your personal data under any circumstances. We may disclose data only to essential service processors (hosting infrastructure, technical email delivery systems) under strict confidentiality agreements, or when legally compelled by UK authorities.
Where processing servers are located outside the UK, we ensure adequate safeguards are implemented, such as UK Standard Contractual Clauses (SCCs) or International Data Transfer Agreements (IDTAs).
Inquiry communications are retained for up to 24 months to assist with customer support and service warranty records, after which they are securely deleted.
Under the UK GDPR, you hold rights including access, rectification, erasure, restriction of processing, and data portability. You also have the right to lodge a complaint with the UK data protection supervisory authority:
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Website: https://ico.org.uk/
Our website and services are directed exclusively to adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 13.
For questions or rights requests regarding this Privacy Policy, please email us at [email protected].